Privacy policy
Effective October 18, 2026. How Twin Palms Cleaning Services, a division of Site Command LLC, collects and uses your information.
Twin Palms Cleaning Services · a division of Site Command
Information we collect
When you request a quote, call, text or email us, we collect the information you provide, such as your name, phone number, email address, service address or ZIP code, and details about the cleaning you need. Our phone calls may be recorded, with notice, for quality and training. Our website may also collect basic technical information, such as pages visited and browser type, through standard analytics and form tools.
How we use it
We use your information to respond to your request, prepare quotes, schedule and provide services, send appointment reminders and service updates, process payments and improve our service. We may contact you by phone, text or email about your request.
Text messages
If you give us your mobile number, we may text you about your quote, appointments and service. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not sell or share mobile numbers or text message opt-in information with third parties for their marketing.
Sharing
We do not sell your personal information. We share it only with service providers that help us run our business (such as scheduling, phone, email, customer relationship and payment tools), with our parent company Site Command LLC to provide and coordinate services, or when required by law.
Access details
Keys, gate codes and alarm details are collected separately when you book, stored securely and shared only with the team assigned to your service.
Your choices
You can ask us to update or delete your information, or to stop contacting you, by calling or texting (754) 219-1118.
Contact
Twin Palms Cleaning Services, a division of Site Command LLC · PO Box 2354, Hollywood, FL 33020 · (754) 219-1118